The protocol reaches the patient's phone the day you prescribe it. They tick off what they did, you see the real number, and you can step in before they quit the course — not six months later at a follow-up.
No card required · Live in a day · Data hosted in Russia (152-FZ)
Figures from adherence research on home exercise programmes: JMIR mHealth and uHealth, 2018; systematic reviews 2022–2024. These are industry numbers, not SmartBio's own results.
In short
SmartBio is a platform for preventive medicine and wellness clinics. The clinician prescribes a protocol — exercises, supplements, habits. The patient receives a daily plan in an app and marks off what they did. The clinic sees real completion and symptom trends between visits.
It covers exactly the stretch neither an EMR nor a messaging app reaches: the time from one appointment to the next. It does not diagnose, and it does not replace your EMR.
How it works
Open a template, adjust sets, reps and dosages for the person in front of you, publish. Three minutes, and the plan is already on their phone.
You record findings on the body map: where it hurts, how much, what kind of pain.
The app shows what to do today, sends reminders and walks through the technique. Marking a task done is one tap.
Once a day the patient rates pain, sleep, energy and mood. It takes thirty seconds, and those thirty seconds add up to a chart.
Open the dashboard in the morning: who has dropped off, who needs a message. The conversation starts from specifics, not from "so, did you do them?"
At the follow-up you put two body maps side by side, before and after. That argument lands better than any words.
Features
Pain, tension, trigger points and restricted mobility are marked straight onto an anatomical chart — front and back as separate views, with intensity on a ten-point scale. Maps from consecutive visits sit side by side, so the patient sees for themselves that the red has turned orange.
Exercises, supplements and habits in a single prescription. Load progression is set per week: the system raises the volume itself and tells the patient a stage is done.
Opens from an SMS link, nothing to install. A missed day doesn't turn into debt — tomorrow brings a fresh plan, not a backlog.
Red at the top, green at the bottom. Two minutes in the morning tells you who to write to today.
Daily charts for pain, sleep, energy and mood. Whether treatment is working stops depending on the patient's memory.
Asynchronous: the patient writes whenever, the clinician answers during working hours. Their personal messenger stays personal.
A finalised visit note can't be edited, only appended to, with date and author. That is how clinical records are meant to work.
A closer look
It's that the patient doesn't believe anything is changing. Pain drops slowly and unevenly: seven today, six tomorrow, seven again the day after. From the inside that feels like "nothing is helping" — and people quit in week three, one step short of the result.
Comparison
Most clinics run home prescriptions one of three ways. Each works — up to a point.
| Job to be done | Paper or PDF | Messaging app | EMR | SmartBio |
|---|---|---|---|---|
| Patient knows what to do today | Forgets | Digs through chat | Not its job | Plan for the day |
| Reminders without clinician effort | None | Clinician types them | Appointments only | Automatic |
| Actual completion is visible | Patient's word | Patient's word | No | A number, by day |
| Symptom trend between visits | None | Scattered in chat | No | Charts on 4 scales |
| Visual before-and-after | If drawn on a form | No | No | Two body maps side by side |
| Clinician's own time | Spent rewriting | On call around the clock | Untouched | Replies in working hours |
| Scheduling, records, reporting | No | No | Its core job | Doesn't replace an EMR |
The last row is deliberate. SmartBio makes no claim to be an EMR: where one is already in place, the platform runs alongside it.
What it costs you
The patient didn't come: the clinician's time is paid for, the revenue isn't. Move the sliders to match your clinic.
Formula: appointments × 52 weeks × no-show rate × average fee. Recovering 40% is a conservative estimate of what confirmations and reminders do; your result depends on how fast the front desk resells the freed slot. Figures are in RUB — ask us about invoicing in your currency.
Rollout
No project teams, no months of integration. Below is the real sequence, not the ideal one.
Patients paste straight from a spreadsheet, one "name;phone" per line. Existing records are skipped, malformed lines are reported with their line number — nothing disappears quietly.
The honest test is prescribing to someone sitting in front of you and inviting them into the app before they leave. "We'll send it later" loses half of them.
After seven days every patient has a weekly adherence figure. This is usually the moment it becomes clear that the patients the clinic felt fine about and the patients who actually do the work are two different lists.
Instead of "how are you feeling?" it becomes "you skipped the evening block three Wednesdays running — what happened there?" Patients almost always answer honestly, because they know it shows.
Pricing
The clinic pays per clinician. We don't monetise patient engagement: the moment people pay for it they use it less, and the entire result depends on it.
Private practice, one clinician
Clinic, 2–5 clinicians
Clinic, 6–15 clinicians
Groups of 15+ clinicians
Prices are set in RUB. If you need invoicing in another currency, write to us before you sign anything.
FAQ
An EMR owns what happens inside the clinic: scheduling, records, reporting, billing. SmartBio owns what happens between visits: home prescriptions, reminders, real completion, symptom trends.
Those are different jobs, and one doesn't cancel the other. Where an EMR is already in place, the platform runs alongside it.
Adherence is the share of prescribed tasks a patient actually completed: completed divided by completed plus expired plus skipped, over the window. The platform shows seven and thirty days by default.
A missed day doesn't accumulate as debt — the next morning brings a fresh plan. Yesterday's task can still be ticked off within twenty-four hours; beyond that the number would stop reflecting reality, and the clinician would be treating a fiction.
For Russian clinics, on servers in Russia, as Federal Law 152-FZ requires. Traffic and storage are encrypted, and consent is recorded at activation with a timestamp and the version of the text.
The clinic owner can export the entire database as a single file at any time, without contacting support. The data belongs to the clinic, and leaving should be as easy as arriving.
If your clinic is outside Russia, hosting location is worth settling before anything else — write to us and we'll be straight about what is and isn't possible today.
No. They open a link from an SMS and are already in the app. On iOS and Android it can be added to the home screen, after which it opens like any other app — icon, no address bar.
Patients are free on every plan, with no cap on numbers.
About three minutes from a template: pick the set, adjust sets, reps and dosages, publish. If a clinician sees similar cases often, any prescription becomes a personal template in one click.
Some won't, and the platform doesn't hide it. They land in the red zone as "no activity for N days" — a prompt to ask, not to scold. Usually it turns out the exercise hurts, or they didn't understand what to do.
The other common answer is that the programme is too long. That's why the system warns when a prescription passes five exercises or ten daily tasks: sets of three to five are completed noticeably better than long ones.
It was built for them. The body map handles manual-therapy specifics — trigger points, restricted mobility, tension — not just "it hurts here". Protocols treat supplements and habits as first-class alongside exercises.
The rule of thumb: the platform pays off where the result depends on homework. If treatment happens entirely in the room, the gain is smaller.
Yes — fourteen days, no card. A practical suggestion: don't start with the whole list. Take five to seven people currently mid-course. In two weeks you'll have your own numbers, and those are the ones worth deciding on.
Terms
Take five people mid-course, run them through SmartBio for two weeks, and look at the numbers. If they don't convince you, you've lost nothing: no card is held, and your data exports as a single file.
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